CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • May 18th, 2025

    Had a great time. Grast clients Comeback soon!!!

  • May 17th, 2025

    Overall great experience. Pictures of the boat are accurate, captain and mate were doing great job, water and soft drinks were available on board for free as promised. We had lot of fun.

    When planning a party count heads in advance as they charge $85 for every person on top of 15, so if you plan to have extra 5 or more people, alternatives with fixed per hour rate with no limit within pontoon capacity might be a smart choice. But the charging policy was published and clearly explained in advance, so everything was fair.
    Once again, great experience. Thank you!

  • May 17th, 2025

    The charter experience had the potential to be great, but it was severely impacted by an unacceptable incident involving the captain. During the trip, I discovered the captain secretly taking photos of the women on board without asking for permission. At first, I tried to give him the benefit of the doubt, assuming he might have been documenting the charter with the intention of sharing the photos with us. However, that was not the case.

    When I confronted him and reviewed the images he was capturing, it became clear that they were highly inappropriate and explicit in nature. I immediately insisted that he delete the photos, which he did. Following the incident, I reached out to customer support and the owner to report what had happened and seek resolution. Unfortunately, I was met with a complete lack of support, acknowledgement, or sensitivity regarding the seriousness of the situation.

    This was a deeply disturbing experience, and the response from customer service only compounded the violation. A situation like this deserves to be addressed with urgency and care, and I was extremely disappointed by the handling of my concerns.

  • May 17th, 2025

    We had a great time, would recommend them!

  • May 17th, 2025

    Respectful group! Really nice trip to Cascais!

4.93 / 5

24509 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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Tens of thousands of boat owners and charter companies around the world list their boats on Sailo. It’s free and it only takes a few minutes. Renting your boat on Sailo is easy and worry free! You choose the rental prices, set the availability, and accept or refuse any booking request or renter.