BOAT QUESTIONS AND ANSWERS

Questions and Answers about boats on Sailo

Find out more information about the boat rentals and yacht charters on Sailo by reading the questions that renters are asking directly the boat owners and the answers they receive. The general topics vary from details about pick-up and drop-off locations, inquiries about activities you can do on a boat rental, catering options, safety questions, etc.

At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
Question:
Do prices include tips?
Answer:
No, gratuity is not included in the price above and is at your discretion. It is recommended between 10% - 20%.
by Janet on July 10th 2018
Question:
Can I speak to the captain on the phone or by email?
Answer:
The website does not allow the exchange of personal contact information until after a booking is made. However, you can sign up for SMS notifications and reply to the boat owner directly from your phone where the messages are delivered or message on the platform.
by Cheryl on July 27th 2017
Question:
is there an age limit to renting the boats?
Answer:
You need to be at least 18 to make a booking.
by Cheryl on July 27th 2017
Question:
Can it fit more than 40 people or is that the absolute max?
Answer:
40 is the max.
by Cheryl on July 27th 2017
Question:
Can I change the number of people when it gets closer to the trip date?
Answer:
Yes. It is better to underestimate your guest count and then pay extra for additional guests. If you pay for 50 guests and only 40 come, you will still have to pay for the 50 (no reimbursement for no-shows)
by Cheryl on July 26th 2017

614

Questions

614

Answers


Welcome to Sailo - the global boat rental and yacht charter marketplace that connects people who want to rent boats with boat owners and charter companies! Our boats are available in over 50 countries and 500 boating destinations worldwide: US - Miami, New York and Los Angeles, all the Mediterranean Sea, the Caribbeans, Latin America, South Asia and Australia!
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Looking for a boat rental? Browse tens of thousands of beautiful sailboats, motor yachts and catamaran rentals, with and without captains. You can search based on price, location, number of guests, type of boat and amenities. Sailo has the most advanced booking system for weekly sailing vacations including free option to reserve a boat, live availability and secure online payments available in USD and EUR.

Interested to offset part of your boat ownership costs? List your boat in minutes and for free. Sailo offers 24/7 customer support for all bookings and enables all boat owners to communicate directly with guests. As a boat owner, you choose rental rates and availability. You can accept or refuse any booking request or renter.