CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • Thank you for letting us host your cruise, you guys are amazing! Let’s do it again soon!

  • July 22nd, 2024

    Our experience renting from Sailo and Avi was not ideal. There was consistent miscommunication from both parties regarding costs, logistics, and total time on the boat. This was not a plug-and-play experience like I've had with previous charters, and it was incredibly stressful. I had to be the middleman between the marina and Avi's team, communicate with Sailo regarding refunds due to NYC regulations changing in 2024, and our trip was cut short. We left the marina 15 minutes late due to the dock taking a while to run my credit card (this is typically done by the boat company before departure), and the captain circled the dock from 8:45 pm - 9:00 pm because the boat was overbooked for the day. The next party was supposed to be on board at 9:30pm, and the staff had to quickly flip the boat for the next guests.

    I recognize the regulations changed for NYC docks this past year, but we're at the end of July at this point...you'd think the process would be streamlined by now or at least mentioned in the boat post on Sailo.

  • July 22nd, 2024

    Our trip exceeded our expectations. The captain and crew were professional, friendly, and very knowledgeable about the area. They set up a fantastic itinerary for our group— exploring the coast by boat, avoiding the crowds (our request), and getting a fantastic Algarve experience swimming and paddling. Snacks and drinks were a perfect addition, and top recommendation for a seafood lunch after the trip. When we are back, we are booking again!

    Response from the boat owner

    Hello Kris
    A big thank you for leaving us such a great review and most of all I am delighted to hear that you really enjoyed your charter experience with us. Nick and Sue both said it was a pleasure having you on board Pocahontas. Thank you for choosing to book with us and we do hope to see you again one day in the not too distant future.

  • July 22nd, 2024

    A super friendly and cordial group. We recommend!

  • July 22nd, 2024

    Lovely company, highly recommend!

4.93 / 5

24679 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
Search all boats
or
Tens of thousands of boat owners and charter companies around the world list their boats on Sailo. It’s free and it only takes a few minutes. Renting your boat on Sailo is easy and worry free! You choose the rental prices, set the availability, and accept or refuse any booking request or renter.