Matthew and his friends were absolutely terrific and a great bunch of fun guys to have aboard!They thoroughly enjoyed the trip, probably almost as much as I did! It was just great seeing them have such a great time and the music they selected and played was of the charts!! I shazamed quite a few of their songs as it was so good. I hope to meet them again one day and welcome them back aboard !!
It was a true pleasure to have Natalie onboard my boat! She was the perfect guest and her group enjoyed a beautiful NY Harbor cruise. I look forward to welcoming Natalie back anytime in the future! :)
After their departure, as the stewardess has already started cleaning the interior of the boat, I went to check the boat to make sure everything was in order and clients didn’t leave any personal belongings on board.
It was very upsetting to find the condition of the interior that this group left us to deal with. Please see pictures attached, where you can see an entire sandwich jammed into the toilet in master bedroom. It seems to be done intentionally, as there is a trash can located right beside each toilet in each bathroom. We also found splatter of vomit inside the day head (toilet) and all over the back and side walls.
Also I would like to mention that there was lettuce and tomatoes on the carpet in master bedroom. We have specifically instructed clients that bringing any food or drinks (except water) into any carpeted area is not allowed. This boat is deep cleaned regularly, we steam carpets to ensure that boat always smells fresh, there are no stains and no ants/roaches making nests on board.
gratuity that we expected but never received for the outstanding service we provided.
Amazing cruise, the crew was great. We had a mess up with the date on our end and they moved the date for us at the last minute. We appreciated this so much.
