CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • March 28th, 2022

  • March 27th, 2022

    My group and I had a great time on this boat. Would definitely book again in the future if we do it again.

  • March 27th, 2022

    Had a great time on the water! Captain Lee and First Stew Marysol we’re amazing and made the charter absolutely memorable! I highly recommend the masterplan!

  • March 27th, 2022

    Firstly, the client was completely irresponsible, he was rude, aggressive, we had to tell him that we would call the police because he went crazy, screaming and wanted to attack the people who were in the boat, everything happened because the lid of the bathroom was damaged by his guests, at the moment we informed him of this, the client went crazy, I clarified that the client was in a state of intoxication and in addition to this he was under the influence of drugs, since during the entire rental he was the one who consumed with his guests.

    The rental was excellent, because we provide an incredible service, we have EVIDENCE of this, since the boat has security cameras, and at all times it was a success, in addition to the fact that we have videos that the clients posted on their Instagram in which they declare that the rent was magnificent, apart from this we also have photos, everything was wonderful.

    Another thing to clarify was that we never take any glass, decoration, gifts that the client brings, that is false, since we have glasses and others in our boat that we always give to customers, so we do NOT take anything, for another part, about the charger, my captain saw the exact moment in which the mother of the client David took the charger and kept it for him, so I don't have to keep any charger or anything.

    The captain at no time consumed anything, nor was he under the influence of anything, nor did he ingest anything, he was completely clean. He only had his electronic cigarette, and that was it, BECAUSE I WAS PRESENT, so I can vouch for that.

    So this is presented by the same state of the client, which we have in the security cameras of the boat the complete evidence to demonstrate the client's behavior, because everything is presented because we claim him for the damage caused, since his guests wanted to poop and likewise, they covered up the bathroom, that's why they were asked to clean it, however, they re-enter the same generating the bathroom, the client signed the contract, where it is clear that: The entire boat was inspected, and he signed it himself Apart from this, it is also clear that the boat has security cameras, the client also signed it.

    We had to inform him that we would call the police because he became aggressive, I feared for me and my work team, because the client was under the influence of consumption.
    I HAVE EVIDENCE OF EVERYTHING I SAY, which is in the hands of Sailo, since we will not allow them to defame us for not paying damage, so I made that clear here, so that it does not happen to anyone else.

  • March 27th, 2022

4.93 / 5

25028 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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