CUSTOMER REVIEWS

Overall the catamaran was in good condition but the refrigerator door did not close appropriately and the window treatments need to be replaced as most have fallen inside the cabins.

On our fifth night, the generator broke down and we called technical support and were told they would call back at 8 am to see if the problem could be solved. Nobody called back. Since we were close to the base and had a terrible night without power, we decided to return to the base at Nanny Cay. Upon arrival I waited more than an hour to speak to someone about our problem. A representative form company then came out and said they would not be able to help us or speak to us personally and to provide an email in which they could respond. Our last day we had to remain at the base due to a malfunction generator and were not able to enjoy our last day in the BVI’s.

Apart from this problem, we had a great week and our captian was excellent and always responsive.

Ryan and friends were great renters

It was a pleasure to have M’Kayla and her group aboard. We look forward to booking them again in the future!