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CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
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    Cassandra
    Chartered a 2000 Sea Ray 540 Sundancer of 60ft
    June 5th, 2024

    Excellent customer service. The boat was beautiful and the captain was very accommodating.

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    Filipe
    Chartered a 2005 CHAPARRAL 210 SSI of 21ft
    June 5th, 2024

    Yasmine, thank you so much for choosing us for your birthday.
    You're spectacular, I appreciate your friendliness and good humour.
    I hope to see you again.
    Thank you very much
    Filipe

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    Michael
    Chartered a 2010 Leopard 47 of 47ft
    June 5th, 2024

    The boat and crew were nice but therr were some issues. First the AC was broken so could not really hang inside but the biggest problem was the food! They had the shrimp outside the fridge for hours and only heated it up for lunch. The octopus ceviche was so bad that I got food poisoning! I was sick for days throwing up! I would not recommend you eat their food and bring your own. Terrible food!

    Response from the boat owner

    Dear Michael,

    Thank you for leaving us the review. We apologize for the inconvenience of the air conditioning not working we called you prior to arrival once we discovered the problem and you were able to get a discount from it. As for the food the food, it was fresh from that same day and it was still left in the refrigerator that was cold. The AC was not working with the generator so before departure all of the boat connected to short power in the marina so the freezers were fully working. Plus, we also had portable freezer with ice. Our crew also ate from that food and they did not get food poisoning. Again we sincerely apologize for the inconveniences, and we hope to see you again in the future.

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    jorge
    Chartered a 2007 Aicon 60stl of 60ft
    June 5th, 2024

    Great group!

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    Chris
    Chartered a 1970 Columbia Custom 36 of 36ft
    June 5th, 2024

    Ian was great and very accommodating with our requests!

4.93 / 5

25472 customer reviews
We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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