USCG Licensed Captain for over 16 years.
From my first inquiry through payment, I'm impressed with the customer service and attention to detail.
We set sail with Captain Troy who recently joined the ranks. He was extraordinary competent, informative and above all awesome with three crazy kids on board.
Our trip lasted two hours and we enjoyed all the sights and sounds we had been looking forward to.
We got to sail for some time of the trip allowing the kids to learn more about the science itself.
Troy's story line on the Brooklyn Bridge was fascinating and learned something along the way.
I would highly recommend your services and wish you and your crew much success in the future.
Ahoy, till next time!
Walter & Family
Amazing thank you so much, we enjoyed a lot
Booking and reservations process was amazing - helpful and committed to getting me on a boat on short notice.
Boat was as advertised and Captain was attentive and made for a comfortable journey out past Verrazano to accommodate our request for swimming.
While surprised that we remained under power for entire trip we were told afterwards that there was no 'sailing' to accommodate our simming request - would have been helpful to have understood prior.
Unfortunately we had a safety incident which both SAILO and OWNER are aware of.
We would rate the Captain positive in at least we felt that his sense of urgency and seriouosness was appropriate given the situation.
We are less satisfied with the Owner's behavior and follow-up
Thank you Captain Paul! Everyone had a wonderful time.
The actual sailing experience was beautiful. The captain was on time and the boat was modern and provided plenty of space for the (7) of us. Note that you need to bring ice with you for beverages but they do provide glasses and plates. They also have someone on board that will prepare your drinks and serve the food. It would have been helpful to know all of this in advance. They also have Bluetooth speakers on board. The booking experience was very pleasant until I was given a note upon the end of the trip that suggested a 15-20% tip IN CASH. I had advised Sailo that I had a budget from the beginning so I would have at least expected this to be noted somewhere prior to the booking. When I inquired about this the response was that they would consider my feedback. Do not be deceived that the "service fee" has anything to do with a tip. Happy Sailing!
We had the best time with Captain Paul on his beautiful sailboat. We enjoyed a beautiful cruise around the Statue of Liberty and Brooklyn bridge while sipping champagne, it was divine. Thank you Captain Paul! We look forward to booking with you again!
Sailing with Captain Paul on his spacious and comfortable sailboat was wonderful! We brought our own wine and snacks, and enjoyed the magical New York City Sunset from the water.
Captain Paul was friendly and thoughtful, and made sure we all had a great time on his beautiful yacht!