Yes, at Sailo we offer a free trip planning service and can help you plan your trip for a day, week or even a month! All you need to do is contact our concierge at concierge@sailo.com.
BackYes, there are life jackets on board which is a requirement of the USCG and other maritime governing bodies.
BackWe suggest checking with the captain or boat owner prior to your trip, as each boat owner may have specific thoughts or requirements. As a general rule, we recommend wearing non-marking shoes (e.g., deck shoes or white-soled sneakers), and bringing an extra layer since it is often cooler on the water than on land. Make sure you also bring a hat, sunglasses, and sun protection. Check out our Discover Boating guide for more information.
BackAt Sailo, safety is always a priority. Therefore, we ask that good judgment be used at all times (if it’s illegal on the land, it will quite likely be illegal on the water as well!) while checking with boat owners for any specific restrictions given the fact that they have the final say as to what is and is not allowed on the boat.
BackGreat question! This depends on the boat owners’ choice, since they will be the ones to decide whether fuel is included or not in the price listing. In general, the rental price will NOT include fuel. We make this process easier by providing an estimated average fuel cost per hour for each boat. However, make sure you discuss your fuel options with the boat owner/captain before the rental begins!
BackIf the captain does not show up to meet the renter at the agreed upon rental start time, Sailo will treat this as a captain cancellation. Please also contact us directly at +1 (646) 780-9275 and we will do our best to get you on the water in no time! Similarly, if the renter does not show up to take the boat out, the no-show will be treated as a renter cancellation. If a renter does not contact Sailo to cancel the rental, the renter will be charged the total amount for the rental period until the issue is resolved.
BackIf there is a serious accident while out on the water, please alert the US Coast Guard +1 (800) 323-7233 immediately, or hail them on VHF 16.
For more minor incidents/damages, please make a note of it on the Check-In/Check-Out Survey, and contact the owner as soon as possible. We can be reached at concierge@sailo.com if you have any questions and concerns.
BackFor captained charters, weather cancellations and reschedulings are at the discretion of the captain. Captains will not take you out if conditions are dangerous. That being said, please keep in mind that a few clouds, or a slight chance of rain will likely not be grounds for cancellation or rescheduling. Please reach out to the captain as your trip gets closer to discuss the weather.
BackThe displayed price generally just reflects the base charter rate. At checkout, you will be able to see a further breakdown of fees, taxes, and extra services. Gratuity is generally not included in the price, so please keep in mind that you should tip the captain and crew between 15-20%. Please check the boat profile to determine whether or not fuel is included in the price.
BackPaid charters may only carry 6 or 12 passengers at a time, unless it is a US Coast Guard Inspected Vessel. There are many factors to determine whether a boat may carry 6 or 12 in one trip. Primarily, vessels that weigh less than 100 GRT (gross tons) can carry up to 6 passengers; vessels greater than 100 GRT can carry up to 12 passengers. A boat can only carry more than 12 passengers if it is classified as a Recreational Vessel - manufactured and operated primarily for pleasure.
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